07777 434461

Privacy Policy

Effective Date: 29th April 2025 

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1. Introduction

The Cotswold Cleaning Group ("we," "our," "us") is fully committed to safeguarding the privacy and personal data of all individuals with whom we engage. This Privacy Policy outlines the principles governing our practices in relation to the collection, processing, and storage of personal data, and has been drafted in strict accordance with the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including but not limited to:

• Full name

• Residential or commercial address

• Email address

• Telephone numbers

• Payment and transaction details

• Access information relevant to service delivery

• Records of communications and correspondence

 

3. How We Use Your Data

Your personal data shall be utilised exclusively for legitimate business purposes, including:

• Provision of services and fulfilment of contractual obligations

• Scheduling and managing appointments

• Communicating with clients regarding services, updates, and support

• Processing financial transactions

• Complying with legal, regulatory, and insurance requirements

We shall not subject your data to any automated decision-making or profiling without your explicit consent.

 

4. Lawful Basis for Processing

Our lawful bases for processing your data include:

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests pursued by The Cotswold Cleaning Group

 

5. Sharing of Data

We do not sell, rent, or lease your personal data to third parties. However, we may disclose your data to trusted service providers, such as payment processors or insurance providers, solely to the extent necessary to facilitate our service delivery or to fulfil legal obligations.

Any third party to whom your information is disclosed shall be subject to strict confidentiality obligations.

 

6. Data Retention

We shall retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements. Upon expiry of such retention periods, data shall be securely deleted.

 

7. Your Rights

Under data protection laws, you are entitled to:

• Request access to your personal data

• Request correction of inaccurate data

• Request erasure of your personal data ("right to be forgotten")

• Object to processing where we rely on legitimate interests

• Request restriction of processing

• Request transfer of your personal data to another party

Requests must be made in writing to office@cotswoldcleaning.group.

 

8. Data Security

We implement appropriate technical and organisational security measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

 

9. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Updated versions shall be posted on our website and become effective immediately.

 

10. Contact Us

Should you have any queries regarding this Privacy Policy or your data, please contact:

The Cotswold Cleaning Group
Email: office@cotswoldcleaning.group
Phone: 07777 434461

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Cookie Policy

Effective Date: 29th April 2025

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1. What Are Cookies?

Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information automatically through cookies.

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2. How We Use Cookies

We use cookies to:

• Facilitate basic website functionality

• Analyse site traffic and usage to improve user experience

• Remember your preferences and settings

 

3. Types of Cookies We Use

• Essential Cookies — Necessary for the operation of our website.

• Performance Cookies — Allow us to measure and improve the performance of our site.

• Functionality Cookies — Enable the site to remember your choices and provide enhanced features.

 

4. Managing Cookies

You may configure your browser settings to refuse all or some cookies or to alert you when websites set or access cookies. However, disabling cookies may impair website functionality.

 

5. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our operations. We encourage you to review this policy regularly.

 

6. Contact Us

If you have any questions about our use of cookies, please contact:

The Cotswold Cleaning Group

Email: office@cotswoldcleaning.group
Phone: 07777 434461